Privacy policy

Your privacy is important to us. This Privacy Policy explains how Elixir Elysium (“we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our website, make a purchase, or interact with us.

By using our site, you agree to the terms of this Privacy Policy.

🌸 1. Information We Collect

We collect information that helps us process orders, improve our services, and personalize your shopping experience. This includes:

  • Personal Information: name, billing/shipping address, email, and phone number.

  • Payment Information: payment details are securely processed through Shopify or third-party payment providers — we do not store your full credit card information.

  • Order Information: products purchased, order totals, and order history.

  • Website Usage Data: cookies, analytics, and browsing behavior to enhance your experience.

💫 2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders.

  • Communicate order updates, promotions, or brand news.

  • Improve our products, website design, and customer experience.

  • Comply with legal obligations and prevent fraudulent activity.

You can opt out of promotional emails anytime by clicking “Unsubscribe” at the bottom of our emails.

🕊️ 3. How We Share Information

We only share your data with trusted partners who help us operate our business:

  • Shopify (our store platform) for order processing and payment security.

  • Shipping carriers to deliver your orders.

  • Email marketing tools (like Shopify Email or Klaviyo) to send updates or promotions.

We never sell, rent, or trade your personal data to third parties.

🔐 4. Data Security

We take privacy seriously. All transactions are encrypted through SSL (Secure Socket Layer) technology.
We use Shopify’s secure servers to protect your data from unauthorized access, misuse, or disclosure.

🪄 5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze traffic, and improve site performance.
You can disable cookies in your browser settings, but some features may not work as intended.

💌 6. Your Rights

Depending on your location, you may have rights to:

  • Request a copy of the personal data we hold about you.

  • Request correction or deletion of your data.

  • Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at info@elixirelysium.com.

🌿 7. Retention of Information

We retain your information only as long as necessary to fulfill your order, comply with legal obligations, and maintain business records.

📦 8. Changes to This Policy

We may update this Privacy Policy periodically to reflect business or legal updates. The revised version will always be posted on this page with an updated effective date.

✨ 9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:
Elixir Elysium
📧 info@elixirelysium.com
🌐 www.elixirelysium.com