Shipping Policy
At Elixir Elysium, we take great care to ensure your order arrives beautifully packaged and on time. Each product is handcrafted in small batches, so please allow a short processing window before shipment.
📦 Order Processing
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All orders are processed within 1–3 business days after payment is received.
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During holidays, new launches, or high-demand periods, processing may take an additional 1–2 days.
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You will receive an email confirmation with tracking details once your order has shipped.
🚚 Shipping Rates & Delivery Times
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We currently ship within the United States.
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Standard shipping takes approximately 3–5 business days after processing, depending on your location.
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Expedited shipping options may be available at checkout.
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Free U.S. shipping is automatically applied to all orders over $75 (after discounts, before tax).
🌍 International Shipping
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International shipping will be available soon!
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Please check back or subscribe to our newsletter for updates when we expand globally.
📬 Tracking Your Order
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Once shipped, you’ll receive a tracking number via email.
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Please allow up to 24 hours for tracking information to update in the carrier’s system.
🚫 Lost, Stolen, or Delayed Packages
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Elixir Elysium is not responsible for lost or stolen packages marked as “Delivered” by the carrier.
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If your package is delayed or missing, please contact your local postal service first.
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We’ll gladly assist with tracking inquiries, but replacements for lost shipments may require additional fees.
💌 Address Changes
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Please double-check your shipping address before submitting your order.
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We can update an address within 6 hours of purchase if the order has not yet shipped.
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Contact info@elixirelysium.com immediately with your order number and the correct address.
🌸 Our Commitment
Every Elixir Elysium order is handled with care and attention to detail — from the moment it’s placed until it arrives at your door.
Our goal is to make your unboxing experience as beautiful and indulgent as the products inside.